9th March, 2010 by adina
Tags: HTC, Mobiles, News, Nexus One, Pfones
It seems that some HTC support representatives have declared to a CNET UK employee that their cracked display of the Nexus One has been caused by keeping the mobile device in a pocket. Pocketing a handset amongst other objects (for example, keys) can cause the glass’ fracturing. Despite this, users claim that the handset was left charging on a table and showed the damage when retrieving it from the charger.
The support representative has also mentioned that putting the device in a pair of tight jeans and sitting down could as well cause this type of damage. He has also said that people seem to forget that devices usually don’t go in pockets.
On the other hand, an unnoticeable crack could have spread in time, resulting in a major damage of the screen. HTC says that the tech staff usually asks users if the handset has been placed in pockets without the protective neoprene case.
UK customers have to face an approximate £180 ($270) fee if they want to repair a cracked screen; the fee includes the spare parts and labor.

WTF? of course phones are meant to be carried in pockets!! The screen cracking because you sat down in jean with keys in your pocket is a ridiculous…it should be able to sustain at least that much pressure!!!
Sigh,,,guess i’ll be sticking to my good old nokia e63. once they get pressure resistant screen they i’ll think about going with touch